Privacy Policy

Effective Date: July 1, 2024

ClinicPortal ("ClinicPortal," "we," "us,") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our marketing website, interact with our communications, or otherwise engage with ClinicPortal.

Scope

This Policy covers information collected through the ClinicPortal marketing site located at clinicportal.com and related landing pages (collectively, the "Site"). It does not apply to information processed through our subscription products or the ClinicPortal platform used by providers and patients, which are governed by separate agreements.

Information We Collect

We collect information you choose to provide and data that is automatically generated when you use the Site:

  • Contact details you provide.When you request a demo, download resources, or contact us, we may collect your name, clinic name, email address, phone number, and the contents of your message.
  • Business and professional information.We may ask about your role, clinic size, or product interests to help tailor our responses.
  • Usage data and analytics.We receive standard technical data such as your IP address, browser type, device identifiers, referring and exit pages, and time spent on the Site. This may be collected through cookies or similar technologies.
  • Communication preferences.We record whether you open our emails, interact with links, or unsubscribe so we can honor your choices.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, provide product information, and manage demo requests.
  • Operate, maintain, and improve the Site and associated marketing campaigns.
  • Send administrative messages, newsletters, and product updates consistent with your preferences.
  • Analyze engagement and conversion metrics to refine our messaging and offerings.
  • Protect the security of the Site, prevent fraud or abuse, and comply with applicable laws.

If you are located in the European Economic Area, United Kingdom, or Switzerland, our legal bases for processing typically include our legitimate interests in operating the Site, fulfilling a request you made, or obtaining your consent when required.

How We Share Information

We do not sell your personal information. We share it only with:

  • Service providersthat help us operate the Site, deliver emails, manage forms, or analyze performance. These providers are contractually obligated to protect your information.
  • Professional advisers, such as lawyers or accountants, when necessary for business operations or compliance.
  • Legal authoritieswhen required to comply with laws, regulations, or valid legal process, or to protect the rights, property, or safety of ClinicPortal, our users, or others.
  • Business transfereesin the event of a merger, acquisition, financing, or sale of all or part of our business.

Cookies and Analytics

We use cookies and similar technologies to remember your preferences, measure Site performance, and understand visitor interests. You can instruct your browser to refuse cookies or indicate when a cookie is being sent. Some portions of the Site may not function properly without cookies.

Data Retention

We retain personal information for as long as it is needed for the purposes described in this Policy, to comply with our legal obligations, and to resolve disputes. When no longer needed, we will delete or anonymize the information or, if that is not possible, securely store it and isolate it from further use.

Security

We implement technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you reside, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as to object to certain processing or request data portability. You can exercise those rights by contacting us using the details below. You can also opt out of marketing emails by following the unsubscribe link in each message.

International Data Transfers

ClinicPortal operates in the United States. If you access the Site from outside the United States, you consent to the transfer, storage, and processing of your information in the United States and other jurisdictions where we or our service providers operate, which may have data protection rules that are different from those of your country.

Children's Privacy

The Site is intended for business audiences and is not directed to children under 13 years of age (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will take steps to delete it.

Changes to This Policy

We may update this Policy from time to time. When we make changes, we will revise the effective date above and post the updated version on the Site. Your continued use of the Site after the updated Policy is posted indicates your acceptance.

Contact Us

If you have questions or would like to exercise your privacy rights, contact us at legal@clinicportal.com. We aim to respond within a reasonable period.